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ULTRA Prepaid Borneo 20 is a Prepaid subscription service for mobile data and calls designed for Sabah, Sarawak & Labuan. It is valid for 30 days, and your Prepaid line must remain active to use this service.
| ULTRA Prepaid Borneo 20 | |
|---|---|
| Price | RM20 |
Data (GB) |
2,000GB (5G) + 200GB (4G) |
Speed (Mbps) |
Unlimited |
Hotspot (GB) |
Unlimited |
Local Calls |
Unlimited |
All data utilisation on the ULTRA Prepaid Borneo 20 (including hotspot usages) are as specified in the following table:
| Data Usage Location | High-speed Data Quota |
|---|---|
| Sabah, Sarawak & Labuan | 2,000GB (5G) + 190GB (4G) |
| Nationwide | 10GB (5G/4G) |
Upon depleting the data quota, users will be informed that they will be surfing at 512kbps until the Data Plan expires.
There’s no quota limit for surfing at the reduced speed. The reduced speed still allows good user experience for video streaming on standard definition, social media apps, music apps, internet browsing, etc.
Yes, you can. However, bear in mind that ULTRA Prepaid Borneo 20 is designed for use in Sabah, Sarawak, or Labuan. Refer to the scenarios below:
a.. If the data usage location is within Sabah, Sarawak & Labuan, your data usage will be drawn from the data quota for Sabah, Sarawak & Labuan first and followed by the data quota for Nationwide.
b. If the data usage location is outside of Sabah, Sarawak & Labuan, your data usage will be drawn from the data quota for Nationwide only.
If you’re residing outside of Sabah, Sarawak, or Labuan (e.g., Peninsular Malaysia), you can check out our ULTRA Prepaid Data Plans instead.
You can subscribe to ULTRA Prepaid Borneo 20 via the following channels:
1. MyUMobile App
Step 1: Launch the MyUMobile App
Step 2: Select "Add-Ons"
Step 3: Select “Monthly” then select ULTRA Prepaid Borneo 20
2. UMB
Step 1: Dial *118#
Step 2: Select ULTRA Borneo 20
Step 3: Confirm your subscription
3. eShop
Step 1: Visit U Mobile Online Store
Step 2: Select SIM type & ULTRA Prepaid Borneo 20
Step 3: Verification & Payment
Please ensure you have sufficient credit in your account to successfully subscribe to ULTRA Prepaid Borneo 20
Only subscribers on the new ULTRA Prepaid Rate Plan may view & subscribe to the ULTRA Prepaid Borneo 20.
Older Prepaid Rate Plan subscribers (e.g., 5G-Ready Prepaid, Unlimited FUNZ, Unlimited Power, Power Prepaid) need to first upgrade to the ULTRA Prepaid Rate Plan via MyUMobile App to view & subscribe to the ULTRA Prepaid Borneo 20. You may follow the steps below.
Step 1: Launch the MyUMobile App & tap the menu bar button located at the top left corner.
Step 2: Click your plan name (e.g., 5G-Ready Prepaid, Unlimited FUNZ, Unlimited Power, Power Prepaid) located below your name & mobile number.
Step 3: Tap on Switch Plan.
Step 4: Tap on Switch my Prepaid Plan, then tap Confirm.
Yes, ULTRA Prepaid Borneo 20 comes with Unlimited Hotspot, but it is subjected to the 2,000GB (5G) + 200GB (4G) data quota. Upon depleting the data quota, users will be informed that they will be surfing at 512kbps until the Data plan expires.
You will enjoy Uncapped 5G/4G Speed Hotspot Data. Hotspot Data usage will be drawn from the 2,000GB (5G) + 200GB (4G) data quota limit. Upon reaching the limit, the speed will be 512 kbps until the Data Plan expires.
By subscribing to ULTRA Prepaid Borneo 20, you will be automatically entitled to enjoy U Mobile’s ULTRA5G network if you are within the ULTRA5G network area and have a 5G device.
You will receive a reminder SMS 1 (one) day prior to your auto-renewal date.
Yes. You will receive an SMS notification on your subscription status.
If your subscription failed to automatically renew, it could be because you have insufficient balance, or your account is in a passive period. The system will attempt to renew the subscription again after 24 hours.
Yes, go to MyUMobile App > My Subscriptions > Stop Auto Renewal and select the Data Plan to manage your subscription service.
No, you will not be able to subscribe to ULTRA Prepaid Borneo 20 or auto renew during a passive period. Please top up to stay active and continue subscribing or auto-renewing.
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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