RM0 for 2 5G Phones this Raya
This Raya, get 2 FREE Phones with U Family and enjoy savings RM3,000.
ULTRA Postpaid Borneo 38 and ULTRA Postpaid Borneo 68 are postpaid plans powered by ULTRA5G. These plans offer Unlimited High-speed Data every month with no speed cap or Fair Usage Policy (FUP) for customers in Sabah and Sarawak.
| Postpaid Plans | ULTRA Postpaid Borneo 38 |
ULTRA Postpaid Borneo 68 |
|---|---|---|
| Monthly Fee | RM38 | RM68 |
Data |
Unlimited |
Unlimited (Sabah & Sarawak only) |
Speed |
Unlimited Speed |
Unlimited Speed |
Hotspot |
Unlimited |
Unlimited (Sabah & Sarawak only) |
Free Roaming |
5GB |
15GB Singapore | Indonesia | Thailand |
| Free Incoming Call | - | Free Singapore | Indonesia | Thailand |
| Voice Call | Unlimited | Unlimited |
| ULTRA5G Priority | Free 1X Priority Pass | Free 2X Priority Pass |
| Access to Devices | - | Yes |
All Malaysians and foreigners aged 18 years and above can sign up for these plans.
The plans are only available in East Malaysia (Sabah and Sarawak) and are open for:
New registrations
Mobile Number Portability (MNP)
Prepaid-to-Postpaid conversions
Rate plan changes
Non-Malaysian citizens are required to pay a refundable deposit of RM500 per customer. U Mobile may revise the deposit amount at its discretion.
No. The Unlimited Data from ULTRA Postpaid Borneo is only available in Sabah and Sarawak.
However, when you are in Peninsular Malaysia, you will receive 10GB of High-speed Data per month.
Yes, with ULTRAHOTSPOT, you can share your Unlimited Data allocation via hotspot allocation.
ULTRA Postpaid Borneo plans include free roaming data that can be used in Singapore, Indonesia and Thailand:
Once the free roaming data is fully used, you are advised to purchase roaming add-ons via the MyUMobile App to continue using data overseas.
ULTRA5G Priority is designed to give you a smoother, more consistent mobile experience during peak usage times or in crowded areas.
With ULTRA5G Priority, your connection is optimised to stay fast and reliable, so you can stream, browse, and stay connected with confidence when it matters most. Find out more here.
ULTRA Postpaid Borneo 38 includes 1 ULTRA5G Priority Pass per billing cycle.
ULTRA Postpaid Borneo 68 includes 2 ULTRA5G Priority Passes per billing cycle.
You can activate the passes anytime via the MyUMobile App. Each pass is valid for 3 hours from the time of activation. Additional passes can be purchased via the MyUMobile App.
No. Your monthly commitment remains the same after the free upgrade to ULTRA Postpaid Borneo 38. You will now enjoy the benefits of the new ULTRA Postpaid Borneo 38 plan. Please refer to the Terms & Conditions for full details.
Existing U Postpaid Borneo 68 customers can upgrade to the new ULTRA Postpaid Borneo 68 to enjoy ULTRA5G benefits and access to the latest devices.
Yes, the SIM can be used with smartphones and tablets. However, it cannot be used with routers, MiFi devices, or USB dongles.
The minimum usage term is 90 days after signing up or changing your postpaid plan.
During this period, you must remain on the same plan and cannot downgrade or switch to Prepaid.
However, you may upgrade to a higher-value plan to enjoy additional benefits or to sign up for a new device with U Mobile.
| Special Numbers | Charges |
|---|---|
| 991 | Free |
| 994 | Free |
| 997 | Free |
| 999 | Free |
| 100 | RM0.30/min |
| 103 | RM1.50/call |
| 15300 | RM0.30/min |
| 15454 | RM0.30/min |
| 15555 | Free |
| 15999 | RM1.50/call |
| 1300 | RM0.30/min |
| 1600 | RM0.10/30sec |
| 1700 | RM0.30/min |
| 1800 | Free |
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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Have questions? Feel free to DM us!
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