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ULTRA Security is a network-level protection against phishing SMS, fraudulent voice calls and risky websites.
No, ULTRA Security is automatically enabled for all U Mobile customers on ULTRA Prepaid and Postpaid plans. No activation is required.
Yes, ULTRA Security is free for all U Mobile customers on ULTRA Prepaid and Postpaid plans.
ULTRA Security works at the network level, detecting and blocking scam calls, SMS and risky websites, helping keep you safe and secure at all.
No, ULTRA Security runs in the background and is designed to protect you without affecting your normal usage.
If you suspect a scam, report it immediately to the CCID Scam Response Centre through one of the channels below:
Hotline: +603 2610 1599 / +603 2610 1559
(Available daily, 8am–12am)
WhatsApp: +6013 211 1222
(Available daily, 8am–12am)
ULTRA Security helps detect and block many known threats, but some scams may still get through. Always stay cautious and avoid sharing personal information.
ULTRA Security is an always on built-in feature network protection, ensuring you stay protected at all times.
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
Drop us your message on Messenger.
Have questions? Feel free to DM us!
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