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Yes. Existing U Prepaid, New U Prepaid, Power and Unlimited Power Prepaid pack subscribers are allowed to switch to the Unlimited FUNZ pack. There will be a one-time plan switching fee of RM3.
Unlimited Power Prepaid Rate Plan was launched on 17 February 2017. It is no longer available for sale. Please check out our latest Prepaid Rate Plans here.
You can upgrade to our latest Prepaid Rate Plan via MyUMobile App or UMB (dial *118#).
Unlimited Power Prepaid Pack was launched in 17 February 2017. It is no longer available for sale. Please check out our latest prepaid plans here.
You can upgrade to our latest prepaid plan via MyUMobile App or UMB (dial *118#).
The Unlimited Power Prepaid Rate Plan is preloaded with the following:
You’ll automatically enjoy 200MB of free High-Speed Data, valid for 10 days, when you activate your Unlimited Power Prepaid SIM Pack.
Once you activate the Unlimited Power SIM Pack, you will automatically enjoy 10 minutes of Free Calls to U Mobile numbers every day for 10 days.
Calls are charged at RM0.30/min, and SMS is charged at RM0.12 each. The charging block for calls is 60 seconds per block.
Simply top up your account to stay active. Every RM1 top-up is equivalent to 1 day of active period. The maximum active period is 365 days.
The Unlimited Power Prepaid Rate Plan comes with 10 days of active period and 60 days of passive period.
No. The Free Calls promotion only applies to local voice calls within the U Mobile network.
Standard call rates will apply.
Every RM1 top-up gives you 1 day of Free Calls. If you top up RM10, you will get 10 days of Free Calls, starting from the day you topped up. The maximum number of Free Calls you can have is 365 days.
Every ringgit of top-up gives you 1 day of Free Calls. You will receive an SMS confirmation for your Free Calls shortly after your top-up. Free Calls are valid for 10 minutes per call to U Mobile numbers, all day, every day.
Your Free Calls validity will follow the maximum validity of your account.
For example, if you top up RM30 on Day 1, you will have Free Calls until Day 30. If you make another top up of RM10 on day 15, your Free Calls validity will still be until Day 30 and not Day 45. However, if you make a RM30 top-up on Day 1 and make another top-up of RM10 on Day 25, then your Free Calls validity will be extended until Day 35.
You can start using your Free Calls once you receive the "FREE calls" SMS notification. The Free Calls count is reset on a daily basis at 12am.
No. You can make calls to all U Mobile numbers. All you have to do is to top up with U Mobile. No special settings are required.
Your Unlimited Mobile Internet plan’s voice calls will be utilised first, followed by your daily Free Calls.
App-Onz offers Unlimited Data for social apps (i.e. Facebook, Instagram and Twitter) for free.
You can do so by performing a one-time top up of RM10 or more, and you'll get free Unlimited Data for App-Onz immediately. Stay active by topping up to continue to enjoy the free Unlimited Data for App-Onz.
No. However, you will no longer be able to use any Internet services.
Yes, you can do that.
The validity period for the Free Data is as follows:
| Free Internet Packages | Validity |
| Free Data upon activation (200MB) | 10 days (Upon starter pack activation) |
| To reset on every 1st day of the month |
You can check your credit balance via the MyUMobile App.
You may check your Free Calls validity via UMB by dialling *118#, or by going to the MyUMobile App.
You may check your free calls validity via UMB by dialling *118*6*3*1#, or by going to MyUMobile App -> "Freebies".
You may check your Free Data balance via the MyUMobile App.
You may check your free data quota balance via UMB by dialling *118*6*3*2#, or by going to MyUMobile App > "Freebies".
No. Rate Plan switching is only allowed when you are in an active period.
You can switch your Prepaid Rate Plan via UMB by dialing *118#, or via the MyUMobile App.
You can switch via UMB by dialing *118*6*2*3#, or via MyUMobile App.
No, you cannot change the Rate Plan once you are on the 5G-Ready Prepaid Rate Plan.
All promos and subscriptions will be forfeited once you switch to the new Prepaid Rate Plan.
Yes, you will.
Once you have successfully switched Prepaid Rate Plans, you will receive an SMS notification. After you receive the SMS, you can top up to enjoy your Free 1GB Basic Data.
Whether it’s through the MyUMobile App or social media, getting in touch is quick and easy.
Enjoy a better, faster and safer experience today!
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