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Yes, U Postpaid 68 and U Postpaid 98 provide you with free data for roaming and unlimited incoming call with no additional charges in selected destinations while receiving calls in abroad.
Subscribers of U Postpaid 68 & U Postpaid 98 postpaid rate plan.
It is free of charge.
|Postpaid Plan||U Postpaid 68||U Postpaid 98|
In Singapore, Thailand and Indonesia only
In 63 Selected destinations
|Incoming Call||FREE / Unlimited|
Yes, if you sign up U Postpaid 68 from 1st September 2023 onwards, you are allowed to use your monthly data quota when you roam in Singapore, Thailand and Indonesia with no additional charges.
No, they do not.
No. The quota is exclusively for the principal line only.
Yes, you need to connect to our preferred roaming network when you are on data roaming on at selected destinations.
You may check your quota balance via the MyUMobile app, or by dialing *118*6#.
Yes, you will receive notifications when your quota data usage reaches 80% and 100% of your quota.
You will be automatically subscribed to U Data Roam 10 (UDR10) or U Data Roam 36 (UDR36) depending on the destinations you are. This is a chargeable service at only RM10 or RM36 per day, per country.
Please turn off “Data Roaming” in your phone settings before your free Data Roaming quota is exhausted.
There is no need to unsubscribe from UDR10 or UDR36 – it expires automatically.
Unlimited roaming incoming call is available with U Postpaid 68 & U Postpaid 98 postpaid rate plans.
No, outgoing voice call and SMS is not free during roaming.
U Postpaid 68 subscribers who signed up from 1st September 2023 onwards can utilize their free internet quota and free incoming roaming call in Singapore, Thailand and Indonesia.
For countries which U Postpaid 98 users can use their free internet quota, kindly check out the destination list in https://www.u.com.my/en/personal/support/terms-conditions/postpaid/u-postpaid-roaming.
|1||Singapore||Singtel & Starhub|
|2||Thailand||AIS / TRUE|
|5||South Korea||SK Telecom / KTF|
You are still able to receive calls subject to the applicable charges imposed by the roaming operator you connect to which are accessible at https://www.u.com.my/en/personal/mobile-plans/roaming-idd/roaming-rates
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!