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"/content/u-mobile/en/personal/support/terms-conditions/postpaid/loyalty-rebate.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/campaign/mobile-number-portability-rebate-campaign.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html" } ] }
  1. The U Postpaid Port-In Offer (“Campaign”) is organised by U Mobile Sdn. Bhd. Registration No. 199101013657 (223969-U) (“U Mobile”) which .commences at 00:00:00 on 25 July 2025 and ends at 23:59:59 on 31 March 2026 (“Campaign Period”).
  2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (“Terms and Conditions”).
  3. Campaign Eligibility
    This campaign is open to new U Mobile postpaid subscribers.
  4. Campaign Mechanics and Rewards
    1. To participate in this Campaign, you must successfully port-in from another service provider during the campaign Period to the following eligible plans:
      • U Postpaid 98
      • U Family 128
    2. You are entitled to receive monthly bill rebates of RM20 on your monthly access fee for 6 months
    3. RM20 rebate shall be forfeited if there is downgrade to non-eligible plans.
    4. RM20 rebate does not come with contract.
    5. RM20 rebate will be reflected in the second or third month’s billing statement.
    6. Bill charges in the monthly bills are subject to all applicable taxes including Service Tax.
  1. General
    1. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
    2. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is the participants’ responsibility to check these Terms and Conditions on our website and if the participants do not agree to any of the changes, they must immediately cease participation in the Campaign.
    3. All devices are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury, for loss or damage (including loss of opportunity) or breach of any of these Terms and Conditions; whether direct or indirect, special or consequential arising out of participation in this Campaign.
    4. By participating in the Campaign, all participants: -
      1. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
      2. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
    5. The subscription and use of U Mobile’s Postpaid mobile services are subject to U Mobile’s standard Postpaid Terms and Condition and where applicable, these Terms and Conditions. If there is any conflict between these Terms and Conditions, the Website Policy and Online Store terms of use and the Postpaid Terms and Conditions, the conflict will be resolved in the following order:
      1. the Postpaid Terms and Conditions;
      2. the Mobile Number Portability Terms and Conditions;
      3. the Website Policy and Online Store terms of use; and
      4. these Terms and Conditions.
    6. In the event of any inconsistency, U Mobile’s standard Postpaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency
    7. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.

Version: 27 October 2025

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