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U Mobile UPackage is a promotional package consisting of the Service, with the Android device to be purchased via a 0% interest instalment payment plan offered by U Mobile. If you subscribe to UPackage, the Terms and these additional terms and conditions will apply. The rate plans offered under UPackage for Android are P99 and P139 Postpaid plans.
a. UPackage is available to the following customers who are 22 years of age at the date of registration of UPackage:
a. new customers who port in from other service providers:
i. with no outstanding payment shown in their Postpaid bill for the past 3 months or more; and
ii. have spent a minimum of RM70 per month on their Postpaid lines for 3 consecutive months prior to the date the customer port in from other service providers; or
b. existing U Mobile customers selected by U Mobile at its absolute discretion, from time to time.
b. If you are in category (b) and wish to switch to UPackage, your existing rate plan will be automatically terminated as at the date of our acceptance of your subscription and you are liable for any charges due to the termination of your existing rate plan. You must fully settle all outstanding charges under your existing rate plan before you can proceed with the UPackage registration.
c. Each customer (with one NRIC) will only be entitled to subscribe to one (1) UPackage. Only Malaysians are eligible to subscribe to UPackage.
The duration of the instalment payment plan is twenty four (24) months from the date of activation of U Package (“Subsidy Period”), depending on the device model selected.
3. Price and Payment
a. By subscribing to UPackage, you will enjoy one (1) unit of Android at a subsidized price depending on your selection of the rate plan, Android model and capacity.
b. Prices for Android devices which are bundled with UPackage and Postpaid plans are set out in https://www.u.com.my/devices/device-with-plan/upackage-android.
c. You are required to remit an upfront payment upon registration of the UPackage depending on the Android model purchased.
d. You will pay consecutive monthly payments (“Monthly Device Fee”) during the Subsidy Period which will appear as a charge in your monthly bill.
Title, interest and ownership in the device will pass to you only upon full payment of all Monthly Device Fees.
5. Termination and Suspension
If you terminate or if we terminate your UPackage due to your default or if you downgrade your rate plan before the expiry of the Subsidy Period, you are required to pay U Mobile the outstanding Monthly Device Fees, as determined by U Mobile as set out below:
Balance charges = U Mobile Selling Price as shown in Table A below (without UPackage subsidy) – total instalment fees paid
Example: If you have purchased the Razer Phone 2 with Postpaid P99 and terminate in Month 7, with U Mobile Selling Price is RM3,449 and your Monthly Device Fee is RM129, you are required to pay U Mobile RM2,417 (RM3,449 – (RM129 x 8*)).
*In Month 7, you would have been billed for 8 months of instalment. This is due to the first instalment which has been billed at point of registration.
U Mobile Selling Price
||U Mobile Selling Price|
|Samsung Galaxy Note 10+ 512GB
|Samsung Galaxy Note 10+ 256GB
|Samsung Galaxy Note 10+ 256GB
|Razer Phone 2
6. The outstanding Monthly Device Fee is in addition to any charges payable by you under your account up to the time of termination. You will be furnished with a final bill which is due and payable upon receipt.
7. U Mobile may block the IMEI number of your device, if:
a. U Mobile suspects that you have committed fraud;
b. U Mobile finds that you have committed fraud; or
c. you have failed to remit the Monthly Device Fee or monthly fees of selected rate plan for a continuous period of three (3) months from the activation of the UPackage.
8. You will remain liable for the Monthly Device Fee if you lose your device, if your account is barred or suspended, or if your IMEI number is blocked, for any reason.
9. U Mobile may unblock your IMEI number upon receipt of the outstanding payment due, if your IMEI number is blocked due to non-payment of the Monthly Device Fee or monthly fees of selected rate plan.
10. If your IMEI number is blocked due to fraud or suspected fraud, you may be requested to contact U Mobile’s customer service for further instructions.
Version: 15 January 2019
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