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Terms & Conditions

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{ "dropdownFaqProperties": [ { "title": "Postpaid", "value": "postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html", "isGroupLabel": true, "childList": [ { "title": "Android with HERO Postpaid Plan", "value": "android-with-hero-postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/android-with-hero-postpaid-plan.html" }, { "title": "Game-Onz™", "value": "game-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/game-onz.html" }, { "title": "Booster Add On ", "value": "booster-add-on", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/booster-add-on.html" }, { "title": "App-Onz™", "value": "app-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/app-onz.html" }, { "title": "Auto Debit ", "value": "auto-debit", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/auto-debit.html" }, { "title": "Billing With AirAsia WiFi ", "value": "billing-with-airasia-wifi", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/billing-with-airasia-wifi.html" }, { "title": "Giler Unlimited GX50", "value": "giler-unlimited-gx50", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/giler-unlimited-gx50.html" }, { "title": "Giler Unlimited GX68", "value": "giler-unlimited-gx68", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/giler-unlimited-gx68.html" }, { "title": "HERO Postpaid Plans", "value": "hero-postpaid-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/hero-postpaid-plans.html" }, { "title": "Music-Onz™", "value": "music-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/music-onz.html" }, { "title": "Online Bill Payment Service", "value": "online-bill-payment-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-bill-payment-service.html" }, { "title": "International Roaming Charges ", "value": "international-roaming-charges", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/international-roaming-charges.html" }, { "title": "HERO Postpaid Enterprise Plans", "value": "hero-postpaid-enterprise-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/hero-postpaid-enterprise-plans.html" }, { "title": "Online Store Term of Use", "value": "online-store-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/online-store-term-of-use.html" }, { "title": "Postpaid - Voice & Data Plans", "value": "postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "Postpaid - U98 Plan", "value": "postpaid-u98-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u98-plan.html" }, { "title": "Postpaid - U68 Plan", "value": "postpaid-u68-plan", "url": 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"VoLTE", "value": "volte", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/volte.html" }, { "title": "WeChat Go", "value": "wechat-go", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/wechat-go.html" }, { "title": "WiFi Calling", "value": "wifi-calling", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/wifi-calling.html" }, { "title": "Postpaid - U38 Plan", "value": "postpaid-u38-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u38-plan.html" } ] }, { "title": "Prepaid", "value": "prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid.html", "isGroupLabel": true, "childList": [ { "title": "Combo Indonesia", "value": "combo-indonesia", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/combo-indonesia.html" }, { "title": "CreditSOS RAYA Campaign", "value": "creditsos-raya-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditsos-raya-campaign.html" }, { "title": "Combo Indonesia (Indonesian)", "value": "combo-indonesia-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/combo-indonesia-indonesian.html" }, { "title": "CreditShare", "value": "creditshare", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditshare.html" }, { "title": "Direct Carrier Billing", "value": "direct-carrier-billing", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/direct-carrier-billing.html" }, { "title": "EPIKKK Video3", "value": "epikkk-video3", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/epikkk-video3.html" }, { "title": "CreditSOS Service", "value": "creditsos-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditsos-service.html" }, { "title": "Giler Bagi Lebih GX50 Promo", "value": "giler-bagi-lebih-gx50-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-bagi-lebih-gx50-promo.html" }, { "title": "Giler Unlimited GX12, GX30 & GX38", "value": "giler-unlimited-gx12-gx30-gx38", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-gx12-gx30-gx38.html" }, { "title": "Giler Unlimited Prepaid -இன் விதிகள் மற்றும் நிபந்தனைகள்", "value": "terms-and-conditions-of-giler-unlimited-prepaid-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-of-giler-unlimited-prepaid-tamil.html" }, { "title": "GX30 नियम तथा शर्तहरू", "value": "gx30-terms-and-conditions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-nepali.html" }, { "title": "Giler Unlimited Prepaid नियम तथा शर्तहरू", "value": "giler-unlimited-prepaid-terms-and-conditions-normal-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-normal-nepali.html" }, { "title": "Giler အကန္႔အသတ္မဲ့ ေငြႀကိဳေပး သတ္မွတ္ခ်က္ႏွင့္ စည္းကမ္းမ်ား", "value": "giler-unlimited-prepaid-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-burmese.html" }, { "title": "GX30 এর শর্তাবলি", "value": "terms-of-gx30-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-gx30-bengali.html" }, { "title": "GX30 விதிகள் மற்றும் நிபந்தனைகள்", "value": "gx30-terms-and-conditions-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-tamil.html" }, { "title": "New Prepaid Plan", "value": "new-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/new-prepaid-plan.html" }, { "title": "GX30 သတ္မွတ္ခ်က္ႏွင့္ အေျခအေနမ်ား", "value": "gx30-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/gx30-terms-and-conditions-burmese.html" }, { "title": "Old Prepaid Plan", "value": "old-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/old-prepaid-plan.html" }, { "title": "Power Prepaid Plan", "value": "power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/power-prepaid-plan.html" }, { "title": "Prepaid Account Validity Extension Service", "value": "prepaid-account-validity-extension-service", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-account-validity-extension-service.html" }, { "title": "Paket Prabayar Unlimited POWER", "value": "paket-prabayar-unlimited-power", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/paket-prabayar-unlimited-power.html" }, { "title": "Prepaid Daily & Weekly Data Plans", "value": "prepaid-daily-and-weekly-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plans.html" }, { "title": "Prepaid Daily Data Plans এর শর্তাবলী ", "value": "terms-of-prepaid-daily-data-plans-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-prepaid-daily-data-plans-bengali.html" }, { "title": "Prepaid Daily Data Plans नियम तथा शर्तहरू", "value": "prepaid-daily-data-plans-terms-and-conditions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-data-plans-terms-and-conditions-nepali.html" }, { "title": "Prepaid Free Calls", "value": "prepaid-free-calls", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-free-calls.html" }, { "title": "Prepaid iPlan", "value": "prepaid-iplan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-iplan.html" }, { "title": "Prepaid Plan", "value": "prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-plan.html" }, { "title": "Prepaid Top Up", "value": "prepaid-top-up", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-top-up.html" }, { "title": "S&K Paket Data Prabayar Harian", "value": "s-and-k-paket-data-prabayar-harian-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/s-and-k-paket-data-prabayar-harian-indonesian.html" }, { "title": "Syarat dan Ketentuan GX30", "value": "syarat-dan-ketentuan-gx30-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-gx30-indonesian.html" }, { "title": "Subscription of U Mobile’s Prepaid Plans via Online Channel", "value": "subscription-of-u-mobiles-prepaid-plans-via-online-channel", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/subscription-of-u-mobiles-prepaid-plans-via-online-channel.html" }, { "title": "Syarat dan Ketentuan Paket Unlimited Funz Prepaid", "value": "syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-paket-unlimited-funz-prepaid-indonesian.html" }, { "title": "Syarat dan Ketentuan Giler Unlimited Prepaid", "value": "syarat-dan-ketentuan-giler-unlimited-prepaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/syarat-dan-ketentuan-giler-unlimited-prepaid.html" }, { "title": "U Mobile Prepaid Self Registration", "value": "u-mobile-prepaid-self-registration", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration.html" }, { "title": "Traveller SIM Pack", "value": "traveller-sim-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/traveller-sim-pack.html" }, { "title": "Unlimited Funz Prepaid Plan नियम तथा शर्तहरू", "value": "unlimited-funz-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-nepali.html" }, { "title": "Unlimited Funz Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "Unlimited FUNZ Prepaid Plan", "value": "unlimited-funz-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan.html" }, { "title": "U Mobile Prepaid Self Registration (BM)", "value": "u-mobile-prepaid-self-registration-bm", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/u-mobile-prepaid-self-registration-bm.html" }, { "title": "Unlimited Funz Prepaid Plan စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "unlimited-funz-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-burmese.html" }, { "title": "Unlimited Funz Prepaid Plan-এর শর্তাবলী", "value": "unlimited-funz-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-bengali.html" }, { "title": "Unlimited Funz Prepaid پلان کی شرائط و ضوابط", "value": "unlimited-funz-prepaid-plan-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-funz-prepaid-plan-urdu.html" }, { "title": "Unlimited Power Prepaid Plan", "value": "unlimited-power-prepaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan.html" }, { "title": "Unlimited Power Prepaid Plan and RM30 Top-Up (Exclusive on Online Store Only)", "value": "unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-and-rm30-top-up-exclusive-on-online-store-only.html" }, { "title": "پری پیڈ ڈیلی ڈیٹا پلان کی شرائط و ضوابط۔ ", "value": "terms-and-conditions-of-prepaid-daily-data-plans-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-of-prepaid-daily-data-plans-urdu.html" }, { "title": "گیلر لا محدود پری پیڈ شرائط و ضوابط۔", "value": "giler-unlimited-prepaid-terms-and-conditions-urdu", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/giler-unlimited-prepaid-terms-and-conditions-urdu.html" }, { "title": "असीमित पावर प्रीपेड योजना ", "value": "unlimited-power-prepaid-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-nepali.html" }, { "title": "प्रिपेड दैनिक तथा साप्ताहिक डाटा योजना", "value": "prepaid-daily-and-weekly-data-plan-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plan-nepali.html" }, { "title": "असीमित मोबाइल इन्टरनेट (बारम्बार सोधिने प्रश्न)", "value": "unlimited-mobile-internet-frequently-asked-questions-nepali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-frequently-asked-questions-nepali.html" }, { "title": "আনলিমিটেড পাওয়ার প্রিপেড প্ল্যান", "value": "unlimited-power-prepaid-plan-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-bengali.html" }, { "title": "প্রিপেড প্রাত্যহিক ও সাপ্তাহিক ডেটা প্ল্যান সমূহ", "value": "prepaid-daily-and-weekly-data-plans-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-and-weekly-data-plans-bengali.html" }, { "title": "আনলিমিটেড মোবাইল ইন্টারনেট", "value": "unlimited-mobile-internet-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-bengali.html" }, { "title": "எல்லையற்ற நடமாடும் இணையம்", "value": "infinite-mobile-internet-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-mobile-internet-tamil.html" }, { "title": "தினசரி & வாராந்திர பிரிபெய்ட் திட்டங்கள்", "value": "daily-and-weekly-prepaid-plans-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-plans-tamil.html" }, { "title": "எல்லையற்ற POWER Prepaid திட்டம்", "value": "unlimited-power-prepaid-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-tamil.html" }, { "title": "எல்லையற்ற Funz Prepaid திட்டம் விதிமுறைகளும் நிபந்தனைகளும்", "value": "infinite-funz-prepaid-plan-terms-and-conditions-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/infinite-funz-prepaid-plan-terms-and-conditions-tamil.html" }, { "title": "விதிமுறைகள் மற்றும் நிபந்தனைகள் தினசரி பிரிபெய்ட் இணைய திட்டம்", "value": "terms-and-conditions-daily-prepaid-internet-plan-tamil", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-and-conditions-daily-prepaid-internet-plan-tamil.html" }, { "title": "အကန္႔အသတ္မ့ဲ မိုဘိုင္းအင္တာနက္", "value": "unlimited-mobile-internet-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-mobile-internet-burmese.html" }, { "title": "ေငြႀကိဳေပး ေန႔စဥ္ ေဒတာ အစီအစဥ္မ်ား စည္းကမ္းႏွင့္ သတ္မွတ္ခ်က္မ်ား", "value": "prepaid-daily-data-plans-terms-and-conditions-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-daily-data-plans-terms-and-conditions-burmese.html" }, { "title": "ေန႔စဥ္ႏွင့္ အပတ္စဥ္ ႀကိဳတင္ေငြျဖည့္မႈ ေဒတာ အစီအစဥ္မ်ား", "value": "daily-and-weekly-prepaid-data-plans-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/daily-and-weekly-prepaid-data-plans-burmese.html" }, { "title": "အကန္႕အသတ္မဲ့ ပါဝါ ႀကိဳတင္ေငြျဖည့္ အစီအစဥ္", "value": "unlimited-power-prepaid-plan-burmese", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/unlimited-power-prepaid-plan-burmese.html" }, { "title": "Giler Unlimited Prepaid-এর শর্তাবলী", "value": "terms-of-giler-unlimited-prepaid-bengali", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/terms-of-giler-unlimited-prepaid-bengali.html" }, { "title": "V20 and V30", "value": "v20-and-v30", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/v20-and-v30.html" }, { "title": "PREPAID RELOAD CAMPAIGN", "value": "prepaid-reload-campaign-dec-2021", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-reload-campaign-dec-2021.html" }, { "title": "PREPAID GILER TOP UP PROMO CAMPAIGN", "value": "prepaid-giler-topup-dec-2021", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/prepaid-giler-topup-dec-2021.html" }, { "title": "CreditSOS Year End Campaign 2021", "value": "creditsos-yearend-campaign-2021", "url": "/content/u-mobile/en/personal/support/terms-conditions/prepaid/creditsos-yearend-campaign-2021.html" } ] }, { "title": "Promotion", "value": "promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion.html", "isGroupLabel": true, "childList": [ { "title": "BIRTHDAY CAMPAIGN", "value": "birthday-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/birthday-campaign.html" }, { "title": "iPhone Giveaway ", "value": "iphone-giveaway", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/iphone-giveaway.html" }, { "title": "Giler Thursday ", "value": "giler-thursday", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/giler-thursday.html" }, { "title": "PREPAID GILER TOP UP PROMO CAMPAIGN", "value": "prepaid-giler-top-up-promo-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/prepaid-giler-top-up-promo-campaign.html" }, { "title": "Kempen Pulangan Tunai 100% Pelan Prabayar melalui Pembayaran Alternatif Terma dan Syarat", "value": "kempen-pulangan-tunai-100-pelan-prabayar-melalaui-pembayaran-alternatif-terma-dan-syarat", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/kempen-pulangan-tunai-100-pelan-prabayar-melalaui-pembayaran-alternatif-terma-dan-syarat.html" }, { "title": "Cash Back For a Year Reload Campaign", "value": "cashback-for-a-year-reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/cashback-for-a-year-reload-campaign.html" }, { "title": "PREPAID HIGH AND LOW RELOAD CAMPAIGN", "value": "prepaid-high-and-low-reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/prepaid-high-and-low-reload-campaign.html" }, { "title": "Spend & Win with Digital Services", "value": "spend-and-win-with-digital-services", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/spend-and-win-with-digital-services.html" }, { "title": "UM Biz Value+ Android Promotion", "value": "u-mobile-biz-value-plus-android-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-biz-value-plus-android-promotion.html" }, { "title": "Value+ Android Promotion", "value": "value-plus-android-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/value-plus-android-promotion.html" }, { "title": "UM Biz Value+ iPhone Promotion", "value": "u-mobile-biz-value-plus-iphone-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-biz-value-plus-iphone-promotion.html" }, { "title": "Value+ iPhone Promotion", "value": "value-plus-iphone-promotion", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/value-plus-iphone-promotion.html" }, { "title": "Oh My Gold Giveaway", "value": "oh-my-gold-giveaway", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/oh-my-gold-giveaway.html" }, { "title": "Maybank Prepaid Reload Promo", "value": "maybank-prepaid-reload-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/maybank-prepaid-reload-promo.html" }, { "title": "#UMobileMYDuet Contest ", "value": "u-mobile-my-duet-contest", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-my-duet-contest.html" }, { "title": "#UMobileERADuet Contest ", "value": "u-mobile-era-duet-contest", "url": "/content/u-mobile/en/personal/support/terms-conditions/promotion/u-mobile-era-duet-contest.html" } ] }, { "title": "General", "value": "general", "url": "/content/u-mobile/en/personal/support/terms-conditions/general.html", "isGroupLabel": true, "childList": [ { "title": "Free Video Streaming ", "value": "free-video-streaming", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/free-video-streaming.html" }, { "title": "Roam-Onz™", "value": "roam-onz", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/roam-onz.html" }, { "title": "eSIM", "value": "esim", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/esim.html" }, { "title": "Giler Unlimited Online MNP Promo", "value": "giler-unlimited-online-mnp-promo", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/giler-unlimited-online-mnp-promo.html" }, { "title": "Roam-Onz Global™", "value": "roam-onz-global", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/roam-onz-global.html" }, { "title": "U Data Roam 10 and U Data Roam 36", "value": "u-data-roam-10-and-u-data-roam-36", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/u-data-roam-10-and-u-data-roam-36.html" }, { "title": "U Website Term of Use", "value": "u-website-term-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/u-website-term-of-use.html" }, { "title": "Upgrade Prepaid to Postpaid", "value": "upgrade-prepaid-to-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/upgrade-prepaid-to-postpaid.html" }, { "title": "UPackage for Android", "value": "upackage-for-android", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/upackage-for-android.html" }, { "title": "iPhone with UPackage", "value": "iphone-with-upackage", "url": "/content/u-mobile/en/personal/support/terms-conditions/general/iphone-with-upackage.html" } ] }, { "title": "Others", "value": "others", "url": "/content/u-mobile/en/personal/support/terms-conditions/others.html", "isGroupLabel": true, "childList": [ { "title": "Express Delivery Terms of Use ", "value": "express-delivery-terms-of-use", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/express-delivery-terms-of-use.html" }, { "title": "FREE WiFi at PPR", "value": "free-wifi-at-ppr", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/free-wifi-at-ppr.html" }, { "title": "Digital Week Campaign", "value": "digital-week-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/digital-week-campaign.html" }, { "title": "Free High Speed Data and Free Calls to CPRC Hotlines", "value": "free-high-speed-data-and-free-calls-to-cprc-hotlines", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/free-high-speed-data-and-free-calls-to-cprc-hotlines.html" }, { "title": "Google Play", "value": "google-play", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/google-play.html" }, { "title": "iTunes®, Apple Music® and App Store®", "value": "itunes-apple-music-and-app-store", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/itunes-apple-music-and-app-store.html" }, { "title": "Notis Privasi", "value": "notis-privasi", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/notis-privasi.html" }, { "title": "Pembayaran UMC", "value": "pembayaran-umc", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/pembayaran-umc.html" }, { "title": "Ultimate Device Plan", "value": "ultimate-device-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/ultimate-device-plan.html" }, { "title": "Privacy Notice", "value": "privacy-notice", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/privacy-notice.html" }, { "title": "Anti-Corruption Policy", "value": "anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/anti-corruption-policy.html" }, { "title": "Policy Statement on Anti-Corruption Policy", "value": "policy-statement-on-anti-corruption-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/policy-statement-on-anti-corruption-policy.html" }, { "title": "Business Partner Code of Conduct", "value": "business-partner-code-of-conduct", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/business-partner-code-of-conduct.html" }, { "title": "Reference Access Offer", "value": "reference-access-offer", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/reference-access-offer.html" }, { "title": "Whistleblower Policy", "value": "whistleblower-policy", "url": "/content/u-mobile/en/personal/support/terms-conditions/others/whistleblower-policy.html" } ] }, { "title": "Broadband", "value": "broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband.html", "isGroupLabel": true, "childList": [ { "title": "UMI20, 30, 38, & 50", "value": "u-mobile-internet-20-30-and-50", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/u-mobile-internet-20-30-and-50.html" }, { "title": "Giler Talk GT30 ", "value": "giler-talk-gt30", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/giler-talk-gt30.html" }, { "title": "Wireless Broadband", "value": "wireless-broadband", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/wireless-broadband.html" }, { "title": "Unlimited Mobile Internet", "value": "unlimited-mobile-internet", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/unlimited-mobile-internet.html" }, { "title": "Wireless Broadband Postpaid", "value": "wireless-broadband-postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/broadband/wireless-broadband-postpaid.html" } ] }, { "title": "Campaign", "value": "campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign.html", "isGroupLabel": true, "childList": [ { "title": "Jaringan Prihatin Programme", "value": "jaringan-prihatin-programme", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/jaringan-prihatin-programme.html" }, { "title": "U MOBILE’S MOBILE LEGENDS CAMPUS CHAMPIONSHIP 2021, SEASON 3", "value": "u-mobiles-mobile-legends-campus-championship-2021-season-3", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-mobiles-mobile-legends-campus-championship-2021-season-3.html" }, { "title": "Terms And Conditions Of Reload Campaign", "value": "terms-and-conditions-of-reload-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/terms-and-conditions-of-reload-campaign.html" }, { "title": "U Mobile & GoPayz Cashback Campaign", "value": "u-mobile-and-gopayz-cashback-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/u-mobile-and-gopayz-cashback-campaign.html" }, { "title": "Carrier Billing for GOLIFE Insurance Plans", "value": "carrier-billing-for-golife-insurance-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/carrier-billing-for-golife-insurance-plans.html" }, { "title": "CreditSOS MERDEKA Campaign", "value": "creditsos-merdeka-campaign", "url": "/content/u-mobile/en/personal/support/terms-conditions/campaign/creditsos-merdeka-campaign.html" } ] } ], "dropdownDefault": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/game-onz.html", "breadCrumbs": [ { "title": "Terms & Conditions", "url": "/content/u-mobile/en/personal/support/terms-conditions.html" }, { "title": "Postpaid", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid.html" } ] }

General

 

1. There are three (3) Game-Onz Plans; Game-Onz 18, Game-Onz 50 and Game-Onz 70 (collectively, the "Plans" and individually a "Plan").

 

2. The Plans are data service packages that offer gaming and local data usage.

 

3. The Plans are available to U Mobile prepaid subscribers only and are not available to U Broadband subscribers.

 

4. The Plans cannot be transferred to any other mobile number.

 

5. Each Plan is provided according to the U Mobile Prepaid Terms and Conditions. You must comply with those terms including our Privacy Policy, and these additional terms and conditions (collectively, the "Terms") all of which are available on www.u.com.my.

 

6. We reserve the right to modify or otherwise change these Terms including the charges.

 

7. The Plans cannot be combined with any other offers unless expressly stated.

 

Activation and Charges

 

1. You may activate each Plan by dialing *118# or via SMS ( "GO18" for Game-Onz 18, "GO50" for Game-Onz 50 and "GO 70" for Game-Onz 70 to 28118) on your mobile device.

 

2. Before you activate, you must have a credit balance of at least RM18 for Game-Onz 18, RM50 for Game-Onz 50 and RM70 for Game-Onz 70.

3. The activation fee is RM18 for Game-Onz 18, RM50 for Game-Onz 50 and RM70 for Game-Onz 70. We will deduct RM18 for Game-Onz 18, RM50 for Game-Onz 50 and RM70 for Game-Onz 70 from your credit balance whether or not the activation was authorised by you. No refunds or request for credit will be entertained.

 

4. The validity period will be as follows:

 

Game-Onz Plans Validity

Game-Onz 18 7 days

Game-Onz 50 30 days

Game-Onz 70 30 days

 

5. On the expiry of the Plan, your subscription will automatically be rolled-over only if you have a credit balance of at least RM18 for Game-Onz 18, RM50 for Game-Onz 50 and RM70 for Game-Onz 70. Any unused data will be forfeited.

 

6. For cross purchase of another data Plan other than the same data Plan, all unused data will be forfeited when new data Plan is purchased. E.g. If you have an existing UMI 20 but you subsequently buy Game-Onz 50, all unused data will be forfeited when Game-Onz 50 is purchased.

 

7. You may activate as many Plans as you like.

 

8. If you wish to terminate the Plan, you can unsubscribe via UMB at *118# or by sending "OFF GAMEONZ18" for Game-Onz 18, "OFF GAMEONZ50" for Game-Onz 50 and " OFF GAMEONZ70" for Game-Onz 70 to 28118. Each SMS will be charged RM0.05. Any unused bundle will be forfeited. Subsequent data usage will be charged at the Pay-At-You-Use rate according to the respective prepaid rate plans.

 

9. If you wish to stop auto-renewal of Game-Onz plans, you can stop the service at *118# or by sending “STOP GAMEONZ18” for for Game-Onz 18, "STOP GAMEONZ50" for Game-Onz 50 and " STOP GAMEONZ70" for Game-Onz 70 to 28118. Each SMS will be charged RM0.05.

 

10. Any voice call or SMS made will be charged at the Pay-At-You-Use rate according to the respective prepaid rate plans.

 

Data Service

 

1. By subscribing to the Plan, you will enjoy high-speed data usage. If you exceed the high-speed data quota, we may at our absolute discretion without limiting our rights in the Terms, manage your bandwidth, suspend or terminate the Plan including without limitation, reducing your speed. Our aim is to provide quality mobile services to all our subscribers so that no subscribers are disadvantaged by the behavior of others.

 

2. The data service is subject to network limitations and availability and device capability.

 

3. Actual speeds will vary and are affected but not limited by: your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your hardware and software and the general Internet traffic.

 

4. For Game-Onz 50, once you have exceeded the gaming data quota of 10GB, for further gaming you will be using your rate plan data quota (2GB).

 

5. Once all high-speed data quota is consumed, the speed of subsequent data usage will be managed.

 

6. The list of our Game-Onz partners is published on our website and may change from time to time.

 

7. Any data used for Internet access (such as advertisements and web analytic tools) other than for gaming with our Game-Onz partners will be from your rate plan data quota and not from your Game-Onz data quota.

 

8. Any unutilised data quota will not be carried forward to the following month.

 

9. Game-Onz is not applicable when you are roaming outside of Malaysia. Standard roaming charges apply.

 

10. We will endeavor to utilise only your Game-Onz data quota for gaming purposes. However, there may be instances when your Game-Onz data quota may inadvertently be used even when you are not playing games or your rate plan data quota may unintentionally be used instead of your Game-Onz data quota. These could occur due to a number of reasons including technical issues such as missed configuration or whitelisting of wrong IP address by third parties or due to our Game-Onz partners changing or updating their IP addresses and URL without giving us sufficient notice to update our system. You acknowledge the possibility of these instances happening and agree not to hold us liable.

 

Mobile Device

 

11. Game-Onz is compatible with internet enabled or mobile devices with certain specifications. If your device is incompatible, you may not be able to access our Game-Onz partners’ websites or their games. It is your responsibility to check such compatibility which may be posted on our Game-Onz partners’ website.

 

Registration and Usage

 

12. To use Game-Onz, you may be required to register for a personal account on our Game-Onz partners’ website.

 

13. Usage of our Game-Onz partners’ website and provision of your personal data are subject to such partners’ terms and conditions and privacy policies and are used or provided entirely at your own risk.

 

14. You warrant and represent that you are accessing Game-Onz for personal non-commercial purposes.

 

15. You acknowledge that U Mobile has no control over our Game-Onz partners’ website or the provision of content by our Game-Onz partners. U Mobile does not warrant and in particular does not guarantee the currency, accuracy, authenticity, availability or security of such website or the content, and we disclaim all liability.

 

16. You agree that U Mobile does not generally and is not required to monitor our Game-Onz partners’ content. Despite this, we reserve the right to bar any of our partners’ content, if technically feasible, at any time if we believe it to be necessary in order to prevent any breach of applicable laws or regulations.

 

Payment

 

17. Some of our Game-Onz partners may charge you a subscription fee for accessing their services. Where such fees are applicable, they will be borne by you. The methods of payment and fees may differ among our Game-Onz partners and such information will be available on our Game-Onz partners’ website should you wish to subscribe.

 

Music-Onz

 

18. As a limited time promotion, the Plans are bundled with Music-Onz, our free music streaming service. Terms and conditions for Music-Onz apply.

 

Version Date: 13 February 2020

Can't Find the Help You Need?

If you require further assistance, you can get in touch with us via the following channels.

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MyUMobile App

Reach out to us through the MyUMobile App.

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Facebook

Drop us your message on Messenger.

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Twitter

Tweet us your enquiries and we will get back to you as soon as we can! 

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