ii. U Mobile will notify the daily winners of their entitlement to receive the Cashback via SMS. The Cashback amount will be credited to winners’ Prepaid account (with the same MSISDN used to perform the transactions). U Mobile will only perform one attempt to credit the Cashback amount to winners’ prepaid account. If such attempt fails due to any reasons whatsoever, the Cashback amount will be forfeited.
iii. In each month, a participant is entitled to win up to a maximum (10) times of the daily prizes. Daily winner is qualified to win the monthly prizes subject to paragraph 4(c )(iv) below.
c. Monthly Prizes
i. The top 10 participants with the highest total accumulated value of the successful transaction as specified in paragraph 4(a)(i) or (ii) in a month will be shortlisted as monthly winners.
ii. The shortlisted participants will be contacted via phone call and will be required to answer one (1) question correctly. If the question is not answered correctly after two (2) attempts, OR if U Mobile is unable to contact the winners after two (2) voice call attempts, that shortlisted participant will be disqualified and the next in line (based on highest reload accumulation) will be contacted. If the shortlisted participant is a disabled person and unable to answer the question verbally, a legal guardian/representative may assist to reply to the question.
iii. Monthly prize winners will be notified via phone call from a U Mobile representative. The prizes may be given out as follows:
A. The winner is required to download and register GoPayz app and open a GoPayz account under the winner’s MSSDIN and NRIC/ Passport number (the U Mobile Prepaid MSSIDN which is used to perform the transactions) if the winners do not have a valid GoPayz account. The winner must ensure that both U Mobile Prepaid account and GoPayz account are registered under the same U Mobile Prepaid MSSIDN and NRIC/ passport number to win the monthly prize. The winner is given a maximum of 2 days p to download GoPayz App upon receiving a phone call from U Mobile’s representative, failing which the prize will be forfeited.
B. If the winner already has a GoPayz account, the winner must still ensure that both U Mobile Prepaid account and GoPayz account are registered under the same U Mobile Prepaid MSISDN and NRIC/passport number in order to win the monthly prize. However, if otherwise, U Mobile reserves the right at its sole discretion whether to award the prizes upon necessary verification on the winners.
The winners are required to provide via email to U Mobile a screenshot of the winner’s, GoPayz User Profile as a proof of the winner’s GoPayz account (showing clearly the U Mobile Prepaid MSSIDN and NRIC/ Passport number), for verification purposes. Failure to provide the required details will result in the forfeiture of the prizes.
iv. You must ensure that your U Mobile Prepaid account and GoPayz account are Active throughout the Campaign Period to be entitled to the Cashback or the Monthly Cashback. For U Mobile Prepaid account, “Active” means being able to make and receive calls. For GoPayz account, “Active” means you can perform transactions via that GoPayz account and you must ensure your GoPayz account is Active at the point of the Cashback or Monthly Cashback reimbursement. Failure to maintain the Active status of your U Mobile Prepaid account and GoPayz account will result in the forfeiture of the prizes.
d. Winners are required to attend a prize giving ceremony (physical or virtual) as scheduled by U Mobile (winners need to show their identification cards for verification purposes before collecting the prizes). If the winner is unable to attend the prize giving ceremony, the winner is allowed to appoint a representative to attend. U Mobile reserves the right to delay or postpone any prize fulfilment without any prior notice.
e. Each participant is only entitled to win the Monthly Cashback ONCE only for the entire Campaign Period.
f. All winners’ names will be published on the U Mobile website or any other method of communications U Mobile deems appropriate.
g. The prizes are given on an "As is" basis and are not transferable or exchangeable for cash, in full or in part. U Mobile makes no warranties express or implied, on the quality, merchantability, or fitness for a particular purpose of the rewards. U Mobile reserves the right to substitute the prize with another item of similar value at any time without prior notice.
h. General
a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
b. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
c. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians, agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.
d. By participating in the Campaign, all participants:-
i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign; and
ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any general information that U Mobile sees fit about the participants in any media, marketing or advertising materials; and
iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
e. The subscription and use of U Mobile’s Prepaid mobile services and GoPayz services are subject to U Mobile’s standard Prepaid Terms and Conditions and GoPayz terms and conditions and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions, as the case may be, will apply to the extent of such inconsistency.
f. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
g. In the event of any conflict between the English and other language versions, the English version shall prevail.
Version: 10th May 2021
