1. This U Mobile Value+ Promotion (“Promotion”) by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) (“U Mobile”) will commence at 00:00 on 9 April 2021 and effective until further notice (“Promotion Period”).
2. This Promotion is subject to the Terms of Service of our Postpaid service. You must comply with those Terms of Service including our Privacy Notice, the relevant Postpaid subscription plan and these additional terms and conditions, (collectively, the “Terms”) all which are available on https://www.u.com.my.
3. U Mobile may change any of these Terms and Conditions and may terminate, suspend this Promotion or extend the Promotion Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website if you do not agree to any of the changes, you must immediately cease participation in the Promotion.
4. Eligibility
This Promotion is open to all Active Postpaid subscribers. “Active” means able to make and receive calls.
5. Promotion Mechanics
a. To participate in this Promotion:
i. you must be a subscriber of an Active postpaid plan of either Unlimited Postpaid GX68 Biz, P79 Biz, P99 Biz or P139 Biz (“Line 1”). If there is more than one eligible line in your account, the line with the longest tenure will be entitled to the Promotion. In order to be eligible for the Promotion, Line 1 must be a stand-alone service and not a bundled service.
ii. you are required to add a new Unlimited Postpaid GX68 Biz principal line (“Line 2”) which is activated in the following manner
A. Port-in successfully from another service provider or sign up Line 2 during the Promotion Period. Prepaid to postpaid plan conversion is eligible for this Promotion. Any rate plan change from an existing postpaid plan to Line 2 is not eligible.
B. Activation of Line 2 must not be earlier than Line 1. Line 2 must be activated before the end of the Promotion Period.
iii. Both Line 1 and Line 2 must be registered under the same customer identification (ID). Customer identification includes NRIC or passport.
b. Both Line 1 and Line 2 will be subject to a commitment period of 24 months (“Commitment Period”) from the activation of Line 2. If you terminate Line 1 or Line 2 within the Commitment Period, depending on the device, you are allowed to upgrade to another Postpaid device plan of higher value.
6. Device Offer
a. Subject to fulfilment of the Commitment Period, each eligible subscriber will be entitled to receive either a free device or a device at a subsidised price depending on the applicable bundle offer, once during the Promotion Period. Prices for devices which are offered under this Value+ Promotion and the Postpaid plans are set out in https://www.u.com.my/business/promotions/valueplus.
b. If you subsequently terminate or downgrade Line 1 or Line 2 and re-activate the line during the Promotion Period, you will no longer be eligible for this Promotion. In this case, device early termination fee (as specified in paragraph 5(c) below) will be chargeable from the next billing cycle.
c. If you terminate or if we terminate your Line 1 or Line 2 due to your default or if you downgrade your rate plan or change to another rate plan before the expiry of the Commitment Period, you are required to pay U Mobile the balance of the monthly device fee, as determined by U Mobile as set out below: Balance charges = U Mobile Selling Price as set out in https://www.u.com.my/business/promotions/valueplus (without Value+ subsidy) – total instalment fees paid. Example: If you purchase an iPhone XR 128GB with Postpaid P99 Biz and terminate in Month 7, the U Mobile Selling Price is RM2,599 and your Monthly Device Fee is RM38, you are required to pay U Mobile RM2,599–(RM38x8*)=RM2,295.
