i. Data usage for the Excluded Services will be consumed from other existing data packages that you have.
ii. The list of Excluded Services above is not exhaustive and is subject to U Mobile’s determination at its sole discretion.
2. Free unlimited high speed data (for local and federal government and health organization websites apps)
You can also enjoy free unlimited data to access the following websites and apps during the Offer Period without the need to perform any redemption:
a. Gerak Malaysia App, Mysejahtera and Mytrace Apps
b. Local government websites (federal and states government) and health organization websites:
i. Prime Minister’s Office - www.pmo.gov.my
ii. World Health Organization - www.who.int
iii. Kedah Darul Aman - http://jknkedah.moh.gov.my/v3/
iv. Kelantan Darul Naim - http://jknkelantan.moh.gov.my/v3/
v. Johor Darul Takzim - http://jknjohor.moh.gov.my/bmv/
vi. Negeri Sembilan Darul Khusus - https://jknns.moh.gov.my/
vii. Melaka - https://jknmelaka.moh.gov.my/xs/index.php
viii. Pahang Darul Makmur - https://jknpahang.moh.gov.my/
ix. Perak Darul Ridzuan - http://jknperak.moh.gov.my/v4/index.php/my/
x. Pulau Pinang - http://jknpenang.moh.gov.my/jknpenang/index.php/my/
xi. Sabah - http://jknsabah.moh.gov.my/V8/index.php/en/
xii. Sarawak - https://jknsarawak.moh.gov.my/v2/bm/
xiii. Selangor - http://www.jknselangor.moh.gov.my/
xiv. Terengganu - http://jknterengganu.moh.gov.my/v1/
xv. Kuala Lumpur - http://jknkl.moh.gov.my/en
3. You must ensure that your Prepaid or Postpaid account is Active during the Offer Period. “Active” means able to make and receive calls. Postpaid subscribers whose lines are suspended or barred will not be able enjoy the Free Data.
4. The Free Data can be used for mobile hotspot applicable only for the selected mobile apps and websites as specified above. For other usages, the data will be drawn from your other data packages. Any unused data will not be carried forward to the next day.
5. The Free Data is non-transferable and non-redeemable for cash in full or in part and cannot be transferred to any other mobile number.
6. Any unused data will be forfeited upon Postpaid or Prepaid plan termination or after you have changed rate plan. Upon successful change of rate plan, you are required to perform redemption of the 1GB Productivity Internet again as set out in paragraph 1a (Free Data – 1GB Productivity Internet) above.
Data Service
1. With the Free Data, you will enjoy high speed data usage subject to the Terms.
2. U Mobile at its sole and absolute discretion reserves the right at any time without being liable to you to suspend or terminate the Free Data if you are found to be in violation of the Terms.
3. The Free Data is subject to network limitations and availability and device capability. Your actual download speed and data capacity will vary and may be slower and are affected but not limited, by your distance from our mobile tower, the capacity of our mobile tower, the source of your download, your handset type and quality, the general Internet traffic and coverage availability.
Free Calls
1. You can enjoy free calls to the following Crisis Preparedness and Response Centre (CPRC) hotline numbers in Malaysia during the Offer Period:
