Discover our latest Postpaid plans, featuring the New Postpaid 38. Experience UNLIMITED Calls with 30GB of High-Speed Data for only RM38/mth. Get yours today!
1. This “CreditSOS Year End Campaign” (“Campaign”) is organized by U Mobile Sdn Bhd Registration No. 199101013657 (223969-U) (“U Mobile”) which commences on 22 November 2021 and ends on 2 January 2021 (“Campaign Period”). All entries received outside the Campaign Period will be automatically disqualified.
2. By participating in this Campaign, you agree to be bound by all the terms and conditions below (”Terms and Conditions”).
3. Campaign Eligibility
a. This Campaign is open to all U Mobile Prepaid subscribers who subscribe to CreditSOS during the Campaign Period.
b. U Mobile reserves the right to reject any entries or disqualify participants without assigning any reason.
4. Campaign Mechanism
To participate in this Campaign, you are required to subscribe to and perform at least 1 successful CreditSOS subscription via any subscription channels provided by U Mobile throughout the Campaign Period. For each subscription, the applicable service fee will be charged.
a. A total of 120 winners will be selected daily based on every 100th successful CreditSOS transaction starting from 100th transaction of the day, to win the reward (For example: 100th, 200th, 300thand so forth). Each winner will be entitled to receive RM5 free credit (“Free Credit”).
b. Winners will receive a SMS notification once the Free Credit has been credited into the winner’s Prepaid account. The Free Credit will be credited to the winners on weekly basis.
c. The Free Credit will be forfeited if you terminate your Prepaid account, switch to U Mobile Postpaid plan or port out from U Mobile network.
d. The validity period for Free Credit is 5 days and is not extendable. Any unused Free Credit will be forfeited upon expiry of the validity period. You can check your credit balance via *118*6*3*4#.
e. The Free Credit is NOT allowed to be used to pay any outstanding CreditSOS amount.
f. Each participant is entitled to win the Free Credit ONCE throughout the Campaign Period.
g. You must ensure that your Prepaid account is Active during the Campaign Period and at the point of issuance of the Free Credit. “Active” means able to make and receive calls.
h. The Free Credit is given on an "As is" basis and is not transferable or exchangeable for cash, in full or in part. U Mobile is not responsible for the merchantability of the Free Credit. U Mobile reserves the right to substitute the Free Credit with that of similar value at any time without prior notice.
a. U Mobile’s decisions on any matter relating to this Campaign are final and binding on all participants. If any matters arise which are not covered in these Terms and Conditions, they will be determined solely by U Mobile.
b. U Mobile may change any of these Terms and Conditions including terminating or suspending this Campaign and extending the Campaign Period. Any such change will be announced on our website. It is your responsibility to check these Terms and Conditions on our website and if you do not agree to any of the changes, you must immediately cease participation in the Campaign.
c. All prizes are accepted entirely at the risk of the participants. To the extent permitted by law, U Mobile excludes all liability in connection with this Campaign. All participants and if the participants are below 18 years of age, their parents or guardians agree to release U Mobile from and indemnify U Mobile against all liability (including negligence) for any personal injury or for loss or damage (including loss of opportunity); whether direct or indirect, special or consequential arising out of participation in this Campaign.
d. By participating in the Campaign, all participants:-
i. consent for U Mobile to collect, record, hold, store, use and disclose their personal information for purposes which are necessary or related to the participation in the Campaign;
ii. consent for U Mobile to disclose or publish their personal information such as their names and identities and any genera information that U Mobile sees fit about the participants in any media, marketing or advertising materials; a iii. grant U Mobile the absolute and unrestricted right to modify, use and publish any still or moving images of the participants for any promotional, marketing, commercial or other related purpose, without any payment or compensation.
e. The subscription and use of U Mobile’s Prepaid mobile services are subject to U Mobile’s standard Prepaid Terms and Condition and where applicable, these Terms and Conditions. In the event of any inconsistency, U Mobile’s standard Prepaid Terms and Conditions will apply to the extent of such inconsistency.
f. The Campaign and these Terms and Conditions are governed by the laws of Malaysia. The participants agree that the Courts of Malaysia have jurisdiction over all matters arising from this Campaign.
Date: 22 November 2021
If you require further assistance, you can get in touch with us via the following channels.
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!