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"postpaid-voice-and-data-plans", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-voice-and-data-plans.html" }, { "title": "Postpaid - U98 Plan", "value": "postpaid-u98-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u98-plan.html" }, { "title": "Postpaid - U68 Plan", "value": "postpaid-u68-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-u68-plan.html" }, { "title": "Postpaid Add-On Pack (GX50, GX68, HERO P79, HERO P99 & HERO P139)​", "value": "postpaid-add-on-pack", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-add-on-pack.html" }, { "title": "Postpaid Plan", "value": "postpaid-plan", "url": "/content/u-mobile/en/personal/support/terms-conditions/postpaid/postpaid-plan.html" }, { "title": "U Mobile’s Carrier Billing for GoInsure3 Insurance Plans", "value": "u-mobiles-carrier-billing-for-goinsure3-insurance-plans", "url": 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1. Promosi ini berlaku bagi seluruh pelanggan kartu prabayar U Mobile terhitung mulai tanggal 17 Februari 2017 dan diberikan sesuai dengan Syarat dan Ketentuan Kartu Prabayar U Mobile yang berlaku. Anda harus tunduk pada Syarat dan Ketentuan tersebut termasuk deskiripsi layanan yang  ada, Privacy Policy dan seluruh syarat dan ketentuan ini (secara bersama disebut sebagai “Ketentuan”).

 

2. Kami berhak untuk melakukan modifikasi atau mengubah Ketentuan ini termasuk tarif tanpa memberitahu Anda terlebih dahulu. Hal ini  membatalkan setiap persyaratan di bagian lain dari perjanjian kami dengan Anda yang menyatakan bahwa kami akan memberikan notifikasi kepada Anda.

 

3. Jika Anda melakukan panggilan on-net selama masa berlaku panggilan gratis Anda, blokir pemakaian Anda berdasarkan 60 detik. “On-net” adalah panggilan telepon yang dilakukan dalam jaringan U Mobile dan tidak dalam jaringan operator lainnya.

 

4. Istilah “free calls” atau “U Mobile to U Mobile “dalam syarat dan ketentuan ini adalah panggilan on-net gratis dengan ketentuan bahwa panggilan dilakukan pada waktu-waktu seperti yang ditentukan di bawah ini.

 

5. Jika Anda memiliki panggilan atau SMS gratis dari promosi U Mobile lain, promosi tersebut akan digunakan terlebih dahulu sebelum menggunakan panggilan atau SMS gratis yang diberikan pada promosi ini.

 

6. Batas waktu panggilan gratis tidak lebih dari 150 hari.

 

7. Jika Anda memiliki panggilan gratis dari promosi U Mobile lain, panggilan tersebut akan digunakan terlebih dahulu sebelum menggunakan panggilan gratis yang diberikan promosi ini.

 

8. Lamanya program Unlimited Power Prepaid adalah 10 hari aktif dan 60 hari pasif. Selama periode pasif, Anda tak dapat menggunakan layanan apapun termasuk internet, melakukan panggilan telepon dan SMS tetapi Anda tetap dapat menerima panggilan atau SMS. Jika Anda tidak melakukan pengisian ulang pulsa selama periode pasif, akun Anda akan dihentikan secara otomatis tanpa pemberitahuan terlebih dahulu.Pemberlakuan akun Anda adalah 1x nilai pengisian ulang Anda. Panggilan gratis Anda akan disesuaikan dengan masa berlaku yang paling lama. Namun, jika masa berlaku pengisian ulang Anda berikutnya berakhir setelah batas waktu yang sekarang, masa berlaku yang baru dihitung  berdasarkan masa berlaku sesuai besarnya pengisian ulang yang dilakukan. Jika tidak demikian, tidak akan ada perubahan pada masa berlaku yang sekarang. Misalnya Anda mengisi ulang sebesar RM30 pada hari ke-1 dan mengisi ulang kembali sebesar RM10 pada hari ke-15, masa berlaku panggilan gratis Anda tetap 30 hari dan bukan 40 hari. Namun, jika Anda mengisi ulang RM30 pada hari ke-1 dan mengisi ulang pulsa kembali sebesar RM 10 pada hari ke-25, masa berlaku panggilan gratis Anda menjadi 35 hari.

 

9. Anda harus menjaga agar akun Anda dalam keadaan aktif selama berlangsungnya layanan sehingga dapat menikmati semua promosi & layanan    yang tersedia.

 

10. Promosi ini tidak dapat digabung dengan penawaran lain kecuali bila disebutkan sebaliknya.

 

11. Promosi ini tersedia sampai ditarik oleh kami.

 

Panggilan Telepon Gratis U Mobile to U Mobile

 

1. Anda akan menikmati panggilan on-net gratis berbasis waktu untuk setiap pengisian ulang sebesar RM1.

 

2. Panggilan on-net gratis untuk paket Unlimited Power yang berlaku seharian penuh tanpa jeda waktu. Jika kuota panggilan gratis on-net telah    sepenuhnya dipakai, Anda akan dikenakan biaya sebesar 14 sen/30 detik untuk panggilan on-net berikutnya.

 

3. Lamanya panggilan gratis tidak akan melebihi 10 menit per hari.

 

4. Panggilan Gratis ini tidak dapat dialihkan ke orang, badan atau akun prabayar lain.

 

5. Sisa kuota Panggilan dan SMS Gratis tak dapat diteruskan. Kuota yang tak terpakai akan hangus pada pukul 12.00 malam.

 

6. Panggilan gratis hanya dapat digunakan untuk telepon lokal (hanya di wilayah Malaysia), tidak dapat digunakan untuk roaming jika berada di luar negeri. Anda akan dikenakan biaya berdasarkan tarif roaming yang dikenakan untuk percakapan telepon ketika berada di luar negeri oleh operator U Mobile sekarang.

 

Pengalihan Paket

 

1. Para pelanggan paket prabayar U Mobile yang sekarang dapat beralih ke paket prabayar Unlimited Power mulai tanggal 17 Februari 2017.

 

2. Pengalihan ini akan dikenakan biaya sebesar RM3 untuk setiap pengalihan yang berhasil dilakukan dan biaya ini akan dipotong dari akun Anda.

 

3. Namun, setelah beralih ke paket prabayar Unlimited Power, Anda HANYA dapat kembali ke paket Power Prepaid.

 

4. Selama dalam periode pasif Anda tidak dapat melakukan pengalihan paket. Lakukan pengisian ulang untuk reaktivasi Akun Anda sebelum beralih ke paket lain.

 

5. Semua fasilitas gratis dan/atau abonemen Anda saat ini akan hangus setelah pengalihan paket Anda berhasil kecuali sisa kredit di akun Anda yang akan diteruskan.

 

6. Setelah setiap pengalihan yang berhasil dilakukan, apapun jenis paket prabayar yang Anda ambil, validitas Anda akan diatur menjadi 10 hari periode aktif & 60 hari periode pasif.

 

Internet Gratis (Syarat dan Ketentuan)

 

1. Pastikan bahwa status akun Anda aktif untuk dapat menikmati internet gratis.

 

2. Kuota internet gratis yang diperoleh tak dapat dialihkan baik kepada orang, badan atau akun pelanggan prabayar lain.

 

3. Kuota internet gratis yang tak terpakai tak dapat diteruskan.

 

4. Internet gratis hanya dapat digunakan di dalam negeri (hanya di Malaysia), tidak dapat digunakan untuk roaming internet jika berada di luar negeri. Anda akan dikenakan biaya berdasarkan tarif roaming internet yang dikenakan untuk penggunaan roaming internet ketika berada di luar negeri oleh operator U Mobile yang sekarang.

 

Internet Gratis setelah Aktivasi

 

1. Internet berkecepatan tinggi gratis sebesar 200MB akan dimasukkan ke akun Anda secara langsung setelah aktivasi berhasil dilakukan pada paket perdana Anda.

 

2. Anda akan menerima notifikasi melalui SMS yang mengatakan bahwa internet gratis sebesar 200MB sudah dimasukkan ke akun Anda. Internet gratis ini berlaku selama 10 hari sejak tanggal aktivasi. Setelah periode 10 hari selesai, setiap kuota internet yang tak terpakai akan hangus.

 

3. Internet gratis sebesar 200MB ini tak dapat dialihkan kepada pelanggan U Mobile lain.

 

Version Date: 13 February 2020

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