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1. This Reload campaign (“Campaign”) by U Mobile Sdn Bhd (“U Mobile”) will commence at 10.00am on 1 Apr 2021 and will end at 11.59pm on 31 Dec 2021 (“Campaign Period”). Notification will be sent to eligible Prepaid subscribers as (“Promotion Period”).
2. By participating in this Campaign, you agree to be bound by all terms relating to the relevant service description, our Fair Usage Policy, Privacy Policy, the relevant postpaid subscription plan and these additional terms and conditions (collectively, the "Terms") all of which are available on www.u.com.my.
3. Campaign Eligibility
This Campaign is open to selected Active U Mobile Prepaid Plan subscribers only (Corporate account not included) who (“Active” means ab make and receive calls):
(i) are of age 18 years and above; and
(ii) who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this Campaign.
(ii have received an SMS from U Mobile (“Notification”), or push notification for subscribers who have downloaded the MyUMobile App.
4. Campaign Mechanics
a. To participate in this Campaign, you must be a Prepaid Plan subscriber and performed successful reload as stated in the notification that you have received through any form of communication channels.
b. When you complete the step listed in paragraph 4(a) above, you will be deemed to be a participant of the Campaign. No entry form is required.
5. Rewards
First 2,000 subscribers who complete the requirement below will receive a one-time reward as stated in the notification that participants received through any form of channels.
Eligibility |
Reward |
Reload min RM20 |
One time reward of RM2 bonus credit (“Bonus Credit”), valid for 3 days |
Reload min RM30 |
One time reward of RM3 bonus credit (“Bonus Credit”), valid for 3 days |
a. U Mobile will notify the eligible subscribers of their entitlement to receive the reward via SMS (“Reward Notification”). U Mobile may use any
other method or medium it deems fit to notify the participants of their entitlement to receive the reward.
b. You must ensure that your account is Active during the Campaign Period. “Active” means able to make and receive calls.
c. Each subscriber will be eligible to receive 1 reward only during the Campaign Period
d. The reward will be credited directly to the eligible subscribers’ Prepaid account within 7 working days from the end date stated in the “Notification”
e. The reward will be forfeited if your Prepaid line is terminated or you port-out to another service provider. Any unutilized credit will be forfeited upon the expiry of the 3 days validity period.
f. Any usage involving calls or data will be deducted from the Bonus Credit first after which such usage will be deducted from your available Prepaid credit.
g. The rewards are given on “as is” basis. U Mobile reserves the right to substitute any of the rewards with another reward of similar value at any time without prior notice.
6. General
We reserve the right to modify or otherwise change these Terms including terminating or suspending the Campaign. This overrides any requirement where we may have to give you notice in other parts of our agreement with you.
Version: November/2021
If you require further assistance, you can get in touch with us via the following channels.
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!
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