Terms & Conditions

1.         This Reload campaign (“Campaign”) by U Mobile Sdn Bhd (“U Mobile”) will commence at 10.00am on 1 Apr 2021 and will end at 11.59pm on 31             Dec 2021 (“Campaign Period”). Notification will be sent to eligible Prepaid subscribers as (“Promotion Period”).

2.         By participating in this Campaign, you agree to be bound by all terms relating to the relevant service description, our Fair Usage Policy, Privacy             Policy, the relevant postpaid subscription plan and these additional terms and conditions (collectively, the "Terms") all of which are available on             www.u.com.my.

3.         Campaign Eligibility

            This Campaign is open to selected Active U Mobile Prepaid Plan subscribers only (Corporate account not included) who (“Active” means ab                            make and receive calls):

            (i)        are of age 18 years and above; and

            (ii)       who are below the age of 18 years old are deemed to have obtained the consent of their parents or guardians to participate in this                        Campaign.

            (ii        have received an SMS from U Mobile (“Notification”), or push notification for subscribers who have downloaded the MyUMobile App.

4.         Campaign Mechanics

            a.        To participate in this Campaign, you must be a Prepaid Plan subscriber and performed successful reload as stated in the notification that you                         have received through any form of communication channels.
            b.        When you complete the step listed in paragraph 4(a) above, you will be deemed to be a participant of the Campaign. No entry form is                         required.

5.         Rewards

            First 2,000 subscribers who complete the requirement below will receive a one-time reward as stated in the notification that participants received             through any form of channels.

            a.        U Mobile will notify the eligible subscribers of their entitlement to receive the reward via SMS (“Reward Notification”). U Mobile may use any
                       other method or medium it deems fit to notify the participants of their entitlement to receive the reward.

            b.        You must ensure that your account is Active during the Campaign Period. “Active” means able to make and receive calls.

            c.        Each subscriber will be eligible to receive 1 reward only during the Campaign Period

            d.        The reward will be credited directly to the eligible subscribers’ Prepaid account within 7 working days from the end date stated in the                         “Notification”

            e.        The reward will be forfeited if your Prepaid line is terminated or you port-out to another service provider. Any unutilized credit will be                         forfeited upon the expiry of the 3 days validity period.

            f.        Any usage involving calls or data will be deducted from the Bonus Credit first after which such usage will be deducted from your available                        Prepaid credit.

            g.       The rewards are given on “as is” basis. U Mobile reserves the right to substitute any of the rewards with another reward of similar value at                        any time without prior notice.

6.         General
 

            We reserve the right to modify or otherwise change these Terms including terminating or suspending the Campaign. This overrides any requirement             where we may have to give you notice in other parts of our agreement with you.

Version: November/2021