
Postpaid Plans
Enjoy up to 1,000GB 5G data with our new U Postpaid plans. Check it out now!
General
a. This Traveller SIM pack (“Pack”) is made available by U Mobile Sdn Bhd 199101013657 (223969-U) (“U Mobile”) for foreign tourist of 18 years of age and above who visit Malaysia.
b. The Pack comes with Unlimited Power Prepaid Plan (“Plan”) and is provided according to the Terms of Service in our Registration Form and the Plan terms and conditions. You must comply with those Terms of Service including the Plan terms and conditions, our Privacy Policy and these terms and conditions (collectively, the “Terms”) all of which are available on www.u.com.my.
c. In the event of any inconsistency, these terms and conditions will apply to the extent of such inconsistency. By purchasing this Pack, you agree to be bound by all the Terms.
d. We reserve the right to modify or otherwise change these Terms including the charges without notice to you. This overrides any requirement where we may have to give you notice in other parts of our agreement with you.
e. At the point of your purchase of the Pack, you will be required to:
i. produce your passport for verification at U Mobile’s outlets at KLIA or KLIA2;
ii. complete and submit the Registration Form; and
iii. perform a minimum reload a minimum amount of RM30.00 which will be automatically credited into you Prepaid account.
f. You will not be required to remit any payment for the purchase of the Pack.
g. Each customer (with 1 passport) will only be entitled to purchase 1 Pack only.
h. We reserve the right to reject any application to purchase the Pack without assigning any reason.
i. This Pack cannot be combined with any other offers unless expressly stated.
2. Pack Details
a. Upon Activation of the Pack and as long as your Account is Active, you will receive free:
i. Unlimited data for Facebook, Instagram, Twitter, WhatsApp, WeChat, Facebook Messenger, imo, Viber and popular gaming apps such as PUBG Mobile;
ii. 1GB basic internet every month;
iii. 200MB high speed internet; and
iv. Free Calls to U Mobile numbers for the rest of the day after RM1.00 is deducted from your main credit balance for on-net calls performed within the same day during the Active Period. For clarity, calculation for the RM1.00 charges for on-net calls shall begin from 0:00:01 until 11:59:59 of the same day.
b. For more information on the:
i. Pack, please visit https://www.u.com.my/extras/promotions/tourist-sim ; and
ii. Plan, please visit https://www.u.com.my/plans/prepaid
Version: 21 February 2020
If you require further assistance, you can get in touch with us via the following channels.
MyUMobile App
Reach out to us through the MyUMobile App.
Drop us your message on Messenger.
Tweet us your enquiries and we will get back to you as soon as we can!
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